The Airline Maximum Prone to Lose Your Baggage

Having a flight not on time or canceled is many vacationers’ worst nightmare. However making it in your vacation spot most effective to determine your suitcases did not is an entire other roughly crisis.

In September, the newest month for which information is to be had, the highest 10 US carriers “mishandled” greater than 177,300 checked luggage, consistent with the Bureau of Transportation Statistics’ per 30 days Air Trip Shopper File.

That is 480 misplaced, not on time or broken items of bags for each 100,000 luggage checked. It would possibly not look like so much however, in 2021 by myself, greater than 1.9 million luggage had been mishandled via US-based airways, consistent with information from the bureau.

Which airways are the worst for misplaced, not on time or broken baggage?

American, the biggest airline on this planet, ranked on the most sensible for mishandling baggage, intently adopted via financial system service JetBlue.

Here is the listing.

Baggage Mishandled via Airways

Airline Luggage mishandled in line with 1,000 in Sept 2022 Luggage mishandled in line with 1,000 in Sept 2021
American 6.3 5.6
Jetblue 6.1 4.8
Alaska 5.9 4.9
Frontier 5.1 3.6
United 4.6 3.8
Southwest 4.6 3.2
Spirit 4.4 4.7
Delta 3.1 5.2
Hawaiian 2.7 2
Allegiant 1.7 1.4

On moderate, American mishandled 6.3 luggage in line with 1,000 in September, consistent with the document — a significant drop in comparison to the 9.3 luggage in line with 1,000 luggage all over August, when the summer time journey season was once close to its height.

In a remark shared with CNET, American mentioned it strives to go back not on time baggage to consumers as briefly as conceivable.

“Sadly, climate and operational problems might decelerate the method in some cases,” a spokesperson mentioned. “We realize it can also be irritating when journey does not pass as deliberate, and our crew works laborious to proper problems after they stand up.”

One of the vital smallest carriers at the listing, the low cost Allegiant, had the most productive report — only one.7 luggage in line with 1,000 mishandled.

“Our grounds crews paintings very laborious to take care of that rating and so they deserve all of the credit score for treating consumers’ luggage as though it was once their very own,” an Allegiant spokesperson instructed CNET. 

However there may be all the time a tradeoff. The similar Air Trip Shopper File discovered Allegiant had some of the worst information for on-time arrivals. 

The issue seems to be cyclical, according to height journey seasons. Consistent with the Division of Transportation, in January, there have been simply 191,624 mishandled luggage. Through June, that quantity jumped to 301,633 items of bags — however dropped to 261,278 in August and 177,304 in September.

“As passenger numbers swell across the vacations, we predict the choice of mishandled luggage may additionally building up,” Meghan Walch, product director for InsureMyTrip, instructed CNET.

How can I steer clear of having a bag misplaced or not on time?

The very first thing to do is take away any previous tags, mentioned Melissa Klurman, a journey reporter for The Issues Man, which like CNET is owned via Purple Ventures.

That comes with “the little bar codes that get put at the facet of your suitcase,” Klurman instructed CNET. “I am accountable of leaving them on, too. Take all of them off. Do a radical investigation. You do not need anything else that is going to confuse your routing.”

Klurman is a veteran traveler who has handled misplaced baggage prior to. She nonetheless prefers the versatility and luxury of checking a bag.

One tip she has is attending to the airport early — “however no longer loopy early.” 

“If you happen to take a look at your bag greater than 4 hours prior to your flight takes to the air, it is going into retaining,” Klurman mentioned. “And that provides an entire different layer of probabilities for it to get misplaced.”

Learn on: The Worst US Airways for Delays and Cancellations 

Jeff Klee, CEO of CheapAir.com, instructed CNET that whilst there are not any promises, the direct way is easiest.

“When reserving a flight, remember the fact that fewer connections imply fewer alternatives for bags to get misplaced en course,” Klee mentioned in an e-mail.

How one can get ready for a misplaced bag

All the time have a spare exchange of garments for your carry-on, Klurman mentioned. And, if conceivable, stay pricey or irreplaceable pieces — laptops, medicines, jewellery — there, too.

She additionally instructed holding copies of your itinerary together with your touch data in your whole checked luggage in order that if they are found out in transit, the airline is in a position to get them to you promptly. 

And she or he and Klee each pack monitoring tiles just like the Apple AirTag to stay tabs on their suitcases.

“The airline would possibly not know the place your bag is however the AirTag makes use of GPS,” Klurman mentioned. “That is helped a variety of other folks. They had been ready to make use of that AirTag and say to the airline, ‘My bag by no means left my house airport.'”

What do I do if the airline loses my baggage?

In case your baggage does not come down the carousel with everybody else’s — or has injury you did not take a look at it in with — notify airline body of workers right away and document a document.

Particularly in case your bag is broken, submitting a document prior to you allow the airport prevents somebody from claiming one thing came about at a later date. In case your suitcase by no means turns up, grasp onto your declare slip. That is the most effective evidence you could have that you just checked your baggage.

You can probably be given a reference quantity to make use of to test on-line to determine if the bag has been recovered. Stay it someplace protected — and take a photograph.

After departing the airport, you will have to imagine submitting a client criticism with america Transportation Division. 

What are my rights on the subject of misplaced or not on time baggage?

An open suitcase

Take photos of the contents of your baggage in case you want to turn out what was once misplaced later.


Kinga Krzeminska/Getty Photographs

The Division of Transportation’s aviation shopper coverage web page has detailed data on vacationers’ rights on the subject of misplaced luggage.

In case your bag is asserted misplaced after being checked with a US-based service, the airline will have to compensate you for its contents, as much as $3,800 on home flights and about $1,780 for world flights. 

Whilst the airways will reimburse you for clothes and plenty of different pieces, money, electronics and different fragile or pricey pieces are continuously no longer lined. (Trip insurance coverage might give protection to the ones pieces, in addition to extra of the must haves purchased at the shuttle.) 

In case your bag is not on time, the airline will have to pay for alternative clothes or different “affordable, verifiable, and exact” purchases, although they may be able to set a most day-to-day payout. 

Carriers can fluctuate on when a bag is deemed irretrievably “misplaced,” consistent with the Transportation Division, starting from 5 to as many as 14 days.

And an airline might ask for receipts or different evidence for pieces for your bag. So take pictures of the contents of your suitcase prior to you head to the airport, Klurman mentioned. Additionally, know the logo, measurement and colour of your suitcase and any telling equipment or markings.

Learn on: American Airways Concurs to $7.5 Million Agreement Over Unfair Checked-Baggage Charges

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