December 1, 2022

Content Source: How AI Is Shaping the Future of Credit Card Processing?

AI solutions are being adopted to drive value, transform businesses, and outperform the competition in every industry, from self-driving cars to healthcare devices. The payment processing industry is no exception when it comes to leveraging the benefits of AI technology.

Business leaders in the payment industry apply artificial intelligence solutions to optimize credit card processing platforms ranging from fraud detection to risk management.

It is easier for the payment industry to process many transactions seamlessly with AI while mitigating the risks of fraud and human errors. There is massive potential for AI to be adopted widely within the credit card and payment industry in the coming years.

In this blog post, we have discussed the following;

How AI revolutionizing Credit Card Processing

A Road to AI in Credit Card Processing Industry

Let’s begin with how AI is shaping the future of credit card processing.

Artificial intelligence has made credit card payment processing efficient, seamless, and much easier.

Here’s why:

Transactions Approval in Any Network

With machine learning algorithms one can ensure seamless credit card transactions processing without the need of relying on a bank’s network. For example, Visa has recently formed this advanced algorithm to emulate a bank’s decision to approve or deny any credit card transaction.

VISA has benefited from deep learning neural networks that enable them to connect with users and determine their history to analyze any suspicious activity quickly. Overall, with DLN, it becomes easier to receive transaction approval despite the network status of that particular bank.

Enhanced Security System

In the fintech industry, even credit card companies and users face malicious attacks. Cyber attackers exploit weak links and steal enough money without immediate notice. It usually happens when enterprises neglect adding indicators of compromise in their security strategies and protocols. Therefore, it is critical for payment industries to ensure their credit card processing platforms are secure and authenticated. This is when artificial intelligence comes into play.

Leveraging Artificial Intelligence offers a resilient security system of credit cards that mitigates the risks of frauds and threats. In addition, credit card companies also employ fraud detection functionality for immediate alerts of any unusual activity to ensure a better experience with a credit system.

Chatbots for Hyper-personalisation

AI technology also helps when credit card users have unique or different credit card accounts and service queries. Implementing Artificial Intelligence-based Chatbots deliver hyper-personalized services to these users to better understand their questions through NLP (natural language processing).

Chatbots benefit customers with customized solutions according to their needs and allow them to check their due amount, remaining balance, and deadline from anywhere at any time that ensures a better credit system.

Risk Management

AI plays a critical role in the payment industry when it comes to risk management. Vast processing power allows extensive amounts of data to be handled quickly, and cognitive computing helps manage both the data volume, a task that would require excessive time for a human to accomplish. Algorithms analyze the previous record of risk cases and detect early signs of potential future issues.

Many leading business giants have already started implementing AI processes into their business model to detect and manage credit risks associated with payment processes.

Increased Robotic Process Automation 

Many industry leaders use robotic process automation to reduce costs and boost productivity.

With this technology, businesses can automate various mundane, time-consuming tasks, accelerate the whole process, and reduce the long waiting periods. RPA not only helps in reducing repetitive tasks but also plays a critical role in adding automation opportunities to your existing processes.

An RPA can communicate with multiple systems, automate the KYC process, conduct background checks, and manage the documentation and workflows. Overall, it promises efficiency while managing vast payment volumes regularly.

If the payment industry wants to expand its capabilities, adding RPA into its business model can be a great deal.

Alerts for Bill Payments

It might be a daunting task for human employees to identify numerous customers’ nearby bill payment due dates and provide alerts to their phones via SMS or email.

Leveraging Artificial Intelligence in the credit card system enables financial institutions to provide reminders or alerts for users’ bill payments.

A Road to AI in Credit Card Processing Industry

The credit card processing industry is widely adopting AI to manage vast data, payment transactions, and processes frameworks. With AI, credit card industries will expand their data processing capabilities, reduce payment processing times, and fulfill regulatory compliance requirements.

It promises to optimize efficiency, security, reliability, authenticity, and an enhanced customer experience with seamless digital transaction platforms.

Moreover, AI and RPA will eliminate redundant tasks and mitigate the chances of human errors. Overall, AI will become critical in the digital payment landscape in the coming years – we must be ready for it and embrace it as the revolution influences the fintech industry and enhances customers’ experience!

https://www.linkedin.com/pulse/how-ai-shaping-future-credit-card-processing-ashok-s