ST LOUIS, MO / ACCESSWIRE / March 25, 2022 / Have you ever put off necessary car repairs because you just don’t have time to bring your car to the service center and wait for hours while the work is completed? Most Americans who rely on their cars for transportation (nearly 300 million!) can probably relate.
You know that a well-maintained car is a safer car, for you, your passengers, and other people on the roads, but time is a precious commodity and there’s just not enough to go around.
So what’s the solution to this problem? The answer might be right at our doorsteps.
The COVID-19 pandemic exponentially increased the amount of delivery services the average American utilizes. Suddenly, people trying to avoid infection from the highly contagious virus were ordering delivery for things they’d previously always picked up in person. Even the instant gratification of purchasing an item at a store was eclipsed by the convenience of having it brought right to your door, and services like InstaCart, DoorDash, and Postmates exploded in popularity.
Food delivery as a whole nearly tripled in value worldwide during the pandemic; more and more people came to rely on delivery services for the sake of safety and convenience.
For many, convenience is not only a luxury but a necessity. This became obvious to Rodney McGuire when a close relative drove himself to the hospital for emergency medical intervention. While he was admitted to the hospital for several days, he realized that he was going to miss a scheduled service appointment for his car. Rodney McGuire picked up the vehicle, drove it to the service center, and returned it to the hospital when the service was complete.
It became obvious that this service would benefit people in similar positions, who are in need of service work but simply don’t have the time to make it happen on their own. Convenience in any form is highly attractive to the average American, especially people who work or care for their families full-time- thus, Luxury Auto Delivery was born.
This innovation seems like the next obvious step for American consumers; after all, you can purchase a car through Carvana and have it delivered directly to your home. Why not take it a step further and allow you to get your car serviced without ever leaving your home or office?
McGuire’s insight on the automotive industry comes as a result of nearly a decade of experience within it; he started out as a salesman and worked his way up to the role of general sales manager. His career development allowed him to obtain insight into the behavior and preferences of American drivers in an ever-evolving market; he observed that in many ways, the automotive industry was behind the curve in terms of technology and convenience for consumers.
Long wait times are a major problem people tend to experience at automotive service centers- and this problem is only exacerbated by the labor shortages of the past few years. Service centers can see as many as 60-90 customers a day, and when they’re short-staffed, those numbers can mean incredibly long wait times for customers in addition to a tense, negative work environment for technicians. With these problems in mind, Luxury Auto Delivery highly prioritizes customer service and is adequately staffed to handle the volume of calls they receive.
There have been many think pieces written to criticize the American “culture of convenience”, but Americans seek convenience because, more than ever, they have to work hard to support themselves and their families- and long hours at work mean less hours in the day to take care of all of life’s other tasks and problems. With this in mind, McGuire’s Luxury Auto Delivery is intended as a service to the community of St. Louis, at a price point that’s accessible to everyone.
SOURCE: Luxury Auto Delivery
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